Privacy & Policy
Privacy Policy – South East Taxi
At South East Taxi, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you use our taxi services, website, or contact our team.
Information We Collect
We collect personal information only when it is necessary to provide our services efficiently and securely. This information may include details you share while booking a ride or contacting us.
Personal Information
Full name and contact details such as phone number or email address
Pickup and drop-off locations
Booking details, travel preferences, and special service requests
Technical Information
Website usage data such as browser type, device information, and IP address
Cookies and similar technologies to improve website functionality and user experience
How We Use Your Information
Your information is used strictly to deliver reliable, safe, and professional taxi services. We do not collect unnecessary data.
Service Delivery
To process bookings and provide timely taxi services
To communicate booking confirmations, updates, or service-related information
Customer Support
To respond to inquiries, feedback, or complaints
To improve service quality and customer satisfaction
Business Operations
To maintain records for operational, safety, and legal requirements
To analyze service performance and improve our offerings
Information Sharing and Disclosure
South East Taxi does not sell, rent, or trade your personal information to third parties. Your data is shared only when required for legitimate purposes.
Limited Sharing
With drivers to complete your booking and ensure smooth transportation
With trusted service providers who assist in operating our business systems
Legal Requirements
When required by law, regulation, or legal process
To protect the rights, safety, or property of our customers, drivers, or business
Data Security
We take reasonable steps to protect your personal information from unauthorized access, misuse, loss, or disclosure.
Security Measures
Secure systems and restricted access to personal data
Internal policies to ensure staff handle information responsibly
Despite our efforts, no method of data transmission or storage is completely secure. We continuously review and improve our security practices to protect your information.
Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations.
Retention Practices
Booking and service records are stored securely for operational and compliance needs
Information is safely deleted or anonymized when no longer required
Cookies and Website Usage
Our website may use cookies to enhance functionality and improve user experience. Cookies help us understand how visitors interact with our website.
Cookie Usage
To remember user preferences
To analyze website traffic and improve performance
You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect website functionality.
Your Rights and Choices
You have the right to access, update, or request correction of your personal information held by us.
Your Rights
Request access to your personal data
Ask for corrections if information is inaccurate
Raise concerns about how your information is handled
Updates to This Privacy Policy
South East Taxi may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business practices. Updated versions will be posted on our website.
Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy or your personal information, please contact South East Taxi. We are committed to addressing your concerns promptly and transparently.
